Expedia.com is a travel website that can be used to book airline tickets, hotel rooms, car rentals, vacation packages, cruises, activities and other service using the internet or telephone agents. The website uses different global distribution systems such as Amadeus and Saber (for flights); Pegasus and Worldspan (for hotels) and the company’s own hotel reservation system for bulk rate and contracted reservations.
In this Expedia.com Reviews, we’ll look at the products and services offered by the company, as well as what their customers say about them.
Background, History, and More Information
Launched on October 22, 1996, Expedia.com if the first internet property of Microsoft. Expedia.com became a public company in 2001 when Bill Gates decided to spin off the property, and in July, USA Networks, Inc. (IAC/InterActiveCorp.) bought Expedia from Microsoft. In August 2005, the company bundled all their travel-related sites and spun them off as Expedia Inc.
Richard Barton is the founder and Chief Executive Officer of Expedia. He was working as an executive in Microsoft when he founded the online travel company. Aside from Expedia, he also founded Zillow which is a real-estate internet company, a career community and job search engine known as Glassdoor and an online travel photography sharing website, Trover.
Reviews/ What Users Have to Say
Here are some Expedia.com Reviews shared by the previous customers who have purchased their products and services.
Their Official Website
The Expedia website allows their clients to search for and book flight tickets, hotel reservations, car rental services, vacation packages and activities for different destinations.
For hotels, customers can search for different types of accommodations and have the results sorted by price, deals or reviews to find the best hotel for them. The website also provides reviews from verified hotel guests if the customers want to know more about the facilities and services offered by the hotel before booking.
Search results for available flights are sorted by price, duration, departure and arrival time. Customers can choose from hundreds airlines and get the one that best suits their schedule and travel budget. Customer may also purchase round-trip car rentals in order to go to their next destination as soon as they leave the airport. The company offers standard car rentals, SUVs, luxury autos and many more.
Expedia’s customers can look for and book activities from their destinations. Expedia also offers tickets for tours, museums, shows and theme parks to help customer avoid having to wait in long lines when to get them once they’ve reached their destinations. Customers can also use the website to book reservations for airport shuttles and other kinds of ground transportation.
The company also has a program that works like an airline’s frequent flyer program. Expedia+ allows customers to earn points whenever they book their trips or make other purchases from Expedia. Earned points may be used to book travels for the customer or their family and friends.
- Website URL; www.expedia.com
- Contact number: 1 800 397 3342
- Contact Email: firstname.lastname@example.org
- Head Office Address: 333 108th Avenue, Bellevue, WA 98004
To wrap it up…
In this Expedia.com Reviews, we can see that the company offers a wide selection of travel deals to their customers from around the world, but most of them have expressed their dissatisfaction with the quality of service that was provided to them in different occasions. In other Expedia.com reviews, customers complained about having to pay for huge cancellation fees, hidden surcharges and misleading prices for their offers.