Air Canada Reviews

Air Canada Reviews LogoCanada’s largest airline and flag carrier is has quite a remarkable history and is recognized for several reasons: one, it is the tenth largest airline in the world in terms of fleet-size. Two, it is one of the few airlines to actually fly all six inhabited continents on Earth. Three, it is one of the founding members of the Star Alliance.

Today, let’s check out some of the Air Canada reviews and see whether this airline can live up to its reputation.

Origins and ownership

Air Canada Reviews CEO Calin Rovinescu

Air Canada’s CEO, Calin Rovinescu

Air Canada was founded in April 11, 1937 under the name of Trans-Canada Air Lines. However, in January 1, 1965, the airline was renamed to Air Canada.

Calin Rovinescu, born in 1955, is currently the Chief Executive Officer and President of Air Canada. He joined the airline in the year 2000 as its Executive Vice President.

Mr. Rovinescu is a Bachelor of Laws graduate from the University of Ottawa in 1980.

What people are saying

Above average is how I would describe the airline’s services,  based on the Air Canada reviews I found online. Some passengers felt very comfortable the entire flight while others complained of the aging fleet.

The cabin service provided by the flight crew were good, as per the passengers, and the baggage handling was also noteworthy.

However, there were also some negative Air Canada reviews. Several passengers were complaining about the airline’s punctuality. Cancellations also seem to happen frequently in this airline.

The website

Air Canada Reviews Website

When you first open their website, you will be prompted to select your current country and preferred language. Click on the button and then you will be taken to the main homepage.

Once there, you will see the large flight booking form that you may fill up to search for flights.

Above that form, you will find several tabs that shows the other services of Air Canada, namely: hotels and cars.

The website also allows users to perform a web check-in, booking management, and flight status checking.

Scroll down and you will find the airline’s latest offers including discounted flights, promos, car rental deals, and more. You will also find the news about the airline in the lower portion of their homepage.

Customer service

Those calling from within Canada or the US may dial 1-888-247-2262 (toll-free). Those calling from abroad may call the international hotline by dialing 1 514 393-3333. Click here to view all of Air Canada’s telephone numbers.

Visit this page to send them a message.


Air Canada operates from its four hubs at Calgary International Airport, Montréal–Pierre Elliott Trudeau International Airport, Toronto Pearson International Airport, and Vancouver International Airport. Its head office is located in Montreal, Quebec, Canada.

The airline is a founding member of the Star Alliance.

Its large fleet is made up of 169 aircraft, which consists of various Airbus, Boeing, and Embraer models.

Contact information

  • Website URL:
  • Contact number: +1 888 247 22 62, +1 514 393 33 33
  • Fax Number: +1 866 584 03 80
  • Head Office Address: Air Canada Centre, PO Box 14000, Station Airport, Dorval, Quebec, H4Y 1H4, Canada


Based on the Air Canada reviews I found online, the airline’s quality of service is good but far from perfect. Its flaws are still pretty apparent and its passengers are doing a good job at pointing them out. Hopefully, the airline’s management takes heed.


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