Introduction

Air Travel has made traveling fast, convenient, comfortable and less time-consuming. Will Air Canada be able to give their passengers the quality of travelling and satisfy them with their offers? We’ll see with this review.

Air Canada Logo   

Origins and Ownership

Air Canada was founded on April 11th, 1937 as Trans-Canada Airlines and hence was commenced as Air Canada on January 1st 1965. It is the world’s tenth-largest airline by fleet size, and a founding member of the Star Alliance, Air Canada provides scheduled and charter air transport for passengers and cargo to 182 destinations worldwide.

Air Canada Ceo

Calin Rovinescu is the current President and Chief Executive Officer of Air Canada. He was born in the year 1960, in Bucharest, Romania and has been leading the company since April 1, 2009. He first joined Air Canada as an Executive Vice-President, Corporate Development and Strategy in the year 2000 and served as a Chief Restructuring Officer during its 2003-2004 restructuring. Rovinescu was a Co-Founder and Principal of Genuity Capital Markets, an independent investment bank. In Addition, In November 2012, Rovinescu was elected to the role as the Chairman of the Star Alliance Chief Executive Board, the controlling body of Star Alliance, the world’s largest global airline alliance.

What people are saying

Reviews from the passengers regarding how good Air Canada’s service is, are all remarkably positive. Here are some of the reviews:

Great boarding process, orderly and timely. Help with getting overhead baggage into bins from flight staff. Decent food and beverage service, always checking on passengers and needs. Good leg room, good onboard entertainment. Smooth flight.”

—Jstewart1117

Great airline with a great service, the staff could not do enough for you. Good food The seat were very comfortable. We would use air Canada again.”

—Michael H

The Website

Air Canada’s website offers different options that a customer can choose. From booking a flight, checking flight status, flight passes, booking a hotel and renting a car for land transportation service. They offer discounts for specific flights which makes travelling cheaper yet comfortable. They also have this mobile app for Apple and Android that features different kinds of tools and options that helps every customer with ease. If you want to check or download Air Canada’s mobile app you can click here.

Customer Service

Basically, you can contact Air Canada through their website, which you can access by clicking here, They provide 24/7 customer service support and also has TTY service. They offer email services and offers different options that a customer can choose. Air Canada’s Customer Services provides certain accommodations and aims to reach every passenger’s’ satisfaction.   

Services

Air Canada offers: Economy Class, Premium Economy, and Business Class, and as for entertainment, they have Touch-screen Tvs at every seat, moving map with flight path information, audio jacks for earphones or headset, access to in-seat power and USB port for charging. You can choose from over 600 hours of on-demand entertainment, from 150 movies in all genres, 200 TVB series, 100 albums and playlist in all musical genres and entertaining audiobooks and podcast, available free of charge at a touch of a finger.    

About

Air Canada main hub is located in Calgary international airport, has a fleet size of 404 including their new Boeing 787 Dreamliner, that offers the latest generation of highly reliable in-flight entertainment system, that offers a high-quality audio-video on demand player, games, interactive moving map as well as new selections to learn more about Air Canada’s services. Air Canada is a founding member of Star Alliance.

Contact information

  • Air Canada’s Website: Click Here
  • Contact number: Air Canada Reservations: 1-888-247-2262/1 514 393-3333(International)
  • Hearing Impaired (TTY) Reservations: 1-800-361-8071
  • Fax Number: 1-866-584-0380/1-403-569-5333
  • Head Office Address: Air Canada Centre, PO Box 14000, Station Airport, Dorval, Quebec, H4Y 1H4, Canada

Conclusion

Air Canada provides good service within its passengers, the staff and the crew were all professionals and attentive, accommodating every passengers with their concerns. While there are some people who are not quite satisfied with its offers, like food for example; still, many are quite pleased with Air Canada’s service, with its comfortable seats and approachable staffs and crews and high-quality entertainment, traveling with Air Canada must be fun!   

 

 

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